7 Questions Every Flooring Dealer Should Be Willing & Able To Answer

Q. Will You Disclose A List Of Your Suppliers?

A. Did you know that even if you pay your dealer but he does not in turn pay his supplier for the goods he installs for you, the supplier can place a lien on your property?  Therefore, make sure your dealer has a good credit history with his suppliers.

Q. Do You Provide References?

A. Any dealer will provide a few. We give you 1,532. That's EVERYONE who spent a penny or more with us in 2002.  Since the most common mistake made when buying new flooring is choosing the WRONG dealer, let our customers tell you why we are the RIGHT dealer.

Q. Do You Provide Proof Of Insurance?

A. If there is damage to your property or injury to anyone, it is extremely important that the dealer has adequate Liability and Workman's Compensation Insurance coverage.

Q. How Long Will The Job Take?

A.  Installation crews often have several jobs going at once and jump from one to another.  Our highly trained crews always complete their jobs in the minimum time possible.

Q. Do You Have A Store Front?

A. Many dealers operate out of their home or vehicle.  This makes it hard to find them when you need to.  We have the most complete "DESIGNER FRIENDLY" showroom in town staffed with professional decorators who assist in coordinating all accessories.

Q. Is There A Customer Service Department?

A. Our sales staff are the most knowledgeable and experienced you can find anywhere.  Each has been in the business over six years.  Their job is not complete until you're satisfied.  Also the owner personally supervises all installations checking for quality and service.

Q. What Guarantees Do You Offer?

A. We extend all Manufacturers' Product Guarantees. In many cases, we double their warranty.  We also offer a ONE FULL YEAR Installation Guarantee IN WRITING.

When it comes to the finest in flooring, interiors, and design services, Modern Flooring's team of professionals are your choice in the Greater New Orleans area.

Modern Flooring is an authorized Carpet One® Dealer.